Product Information

We have both imported and Australian made products in our collection. Made To Order collections are hand-made in our pottery in Pakenham. Stock Ready collections are imported ranges that have been designed and developed by us.

Yes, all ranges are subject to FDA testing to ensure they surpass local and international requirements.

All of our ranges are subject to tests by our in-house ceramic technician and 3rd party laboratories to ensure the highest quality.

You can view our ranges in person at our Pakenham showroom, or at any of our wonderful distributors

Shipping & Delivery

Stocked items are shipped within 1-2 business days. Made to order items can take 4-6 weeks to produce.

Our orders are dispatched from Victoria. Lead times vary per state & shipping rates are calculated based on rates from Borders Express.

Order Infomation

Please email hospitality@robertgordonaustralia.com with a brief description of what you're after and we will let you know if we can assist.

We will aim to get your quote back to you within 24-48 hours.

Please call our office during business hours on 0359413144

If you wish to proceed, please let us know and we will arrange for an invoice to be sent to you.

Returns & exchange

Please email hospitality@robertgordonaustralia.com and we will assist. Please note, we cannot take used products back for change of mind.

Please email hospitality@robertgordonaustralia.com with your order details and we will do our best to assist.